AI-powered support — always on

Your support queue
resolves itself

Ticketra is an autonomous AI employee that reads your docs, learns your product, and resolves support tickets 24/7. No hiring. No training. No burnout.

✓ Free during beta   ✓ 5-minute setup   ✓ No code required

Support is broken.
Fix it with AI.

Your team shouldn't waste hours answering the same questions. Ticketra handles the repetitive tickets so humans focus on what matters.

Without Ticketra
  • Hours-long response times frustrate customers
  • Support team drowns in repetitive questions
  • $4,000+/mo per support agent hire
  • Nights and weekends? Tickets pile up
  • Inconsistent answers depending on who responds
With Ticketra
  • Seconds — not hours — to first response
  • 80%+ of tickets resolved without human touch
  • Fraction of the cost of one support hire
  • 24/7/365 — works while you sleep
  • Consistent, accurate answers from your own docs

Live in 5 minutes

Connect your knowledge base, point your inbox, and let Ticketra handle the rest.

📚
Step 1

Upload Your Docs

Help center articles, FAQs, product docs — Ticketra ingests everything and builds a knowledge graph.

📧
Step 2

Connect Your Inbox

Forward support emails to Ticketra or connect your helpdesk. It reads, understands, and triages automatically.

Step 3

Tickets Resolve Themselves

Ticketra matches tickets to knowledge, drafts responses, and resolves automatically. Escalates only what needs a human.

Built for real support teams

Not another chatbot that frustrates users. Ticketra is an AI employee that actually resolves issues.

🧠

Knowledge-First AI

Responses come from YOUR docs, not generic AI. Accurate answers that match your brand voice.

🎯

Smart Escalation

Knows what it can handle and what needs a human. Complex issues route to your team with full context.

📊

Resolution Analytics

Track what gets resolved, what gets escalated, and where your docs have gaps. Improve continuously.

🔒

Enterprise Security

Your data stays yours. SOC2-ready architecture with encrypted storage and audit logging.

🌐

Multi-Channel

Email, Zendesk, Intercom, Freshdesk — Ticketra works wherever your tickets come in.

⏱️

Zero Config

No complex setup. No training data needed. Upload docs, connect inbox, go live in minutes.

80%+
Auto-resolution rate
<30s
Avg response time
24/7
Always available
5 min
Setup time

Frequently Asked Questions

Is Ticketra really free?

Yes — during the beta. We're building the product and want early users to help shape it. Paid plans will launch later with generous free tiers.

How is this different from a chatbot?

Chatbots follow rigid scripts. Ticketra understands context, reads your entire knowledge base, and reasons about solutions. It's the difference between a FAQ page and an expert support agent.

What if it can't resolve a ticket?

Ticketra knows its limits. If confidence is low or the issue is complex, it escalates to your team with full context — the customer message, relevant docs, and suggested resolution.

What kind of docs can I upload?

Help center articles, PDFs, Notion pages, Confluence wikis, markdown files — anything that describes your product, policies, and common solutions.

Is my data safe?

Absolutely. Your knowledge base is encrypted at rest and in transit. We never use your data to train models. SOC2-ready architecture from day one.

How fast can I go live?

Most teams are live in under 5 minutes. Upload your docs, connect your inbox or helpdesk, and Ticketra starts resolving tickets immediately.

Get early access

Join the beta. Be first to automate your support queue.

No spam. We'll only email when beta opens.